For prosecuting attorney offices
Eliminate low-level traffic case backlogs without adding staff
A fully managed diversion platform built for prosecuting attorneys — automating case resolution, compliance tracking, and reporting.
- 90% participant completion rate
- Compliant with state diversion statutes
- Fully managed — without adding staff
Built for prosecutorial outcomes
- Case Volume Reduction
- Divert thousands of low-level infractions out of the court queue.
- Prosecutorial Efficiency
- Resolve cases faster with less staff time per file.
- Legally Sound Framework
- Built around prosecutorial discretion and state diversion statutes.
- Low Administrative Overhead
- We handle onboarding, compliance, and communication end to end.
- Measurable Outcomes
- Real-time reporting on caseload, completion, and recidivism.
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About the program
Effective justice that puts prosecutors and participants first
Where innovation in legal process meets rehabilitation-focused programs. We are reshaping the path for minor infractions — focusing on personal responsibility, community safety, and the efficient use of your office's time.
- Participant Completion Rate
- 90%
- Fully Managed & Web-Based
- 100%
- Years of Diversion Experience
- 10+
For prosecutors
Built around the pressures your office is actually under
Backlogs, staffing, and administrative load pull attorneys off the cases that matter. We take low-level infractions off your desk and return measurable results.
The Pressure
Pain points prosecutors face
- Court backlogs of low-level traffic and minor infractions
- Staff shortages with no room to add headcount
- Administrative burden that pulls attorneys off serious cases
Our Role
A fully managed solution
- We handle participant onboarding and eligibility screening
- We manage compliance tracking and all communication
- We deliver court-ready reporting and automated case closure
The Payoff
Outcomes you can measure
- Significant percentage reduction in active caseload
- Hours of attorney and clerk time saved per case
- Revenue-neutral to revenue-positive for your office
Our services
Everything the diversion program handles for you
A single, fully managed platform that runs the program end to end — so your office keeps oversight without carrying the operational load.
- Comprehensive Case Management
- End-to-end management from registration to completion — onboarding, progress tracking, participant support, and final resolution, all on one web-based platform.
- Case File Management & Notice Creation
- We retrieve and verify participant data from your case management system and issue detailed infraction notices with clear instructions to opt in and resolve voluntarily.
- Violation Backlog Management
- Bulk-load back cases, process citations, and data-mine for repeat violators — clearing unprocessed infractions and reducing backlog at scale.
- Advanced Reporting & Documentation
- Instant, cloud-based access to case reports and key data, plus a second review of cases to support prosecutorial decision-making. Everything securely archived.
- Client & Participant Support
- Full customer support across calls, emails, and notices — addressing inquiries and grievances so participants move through the program smoothly.
- Payment Processing & Financial Management
- We set up and manage the entire payment system — handling transactions, refunds, and revenue distribution to associated parties.
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For municipal courts
Residential Ordinance Education Program
Turning citations into opportunities for lasting community improvement.
ROEP replaces punitive-only enforcement of residential code violations with a structured, online education program that produces lasting behavioral change. Residents learn the purpose behind local ordinances — and the impact compliance has on their neighbors, their community, and their own property values — so repeat violations fall and neighborhoods improve.
The course — eight guided modules
- Maintaining Lawn & Landscape
- Trash, Rubbish & Cleanliness
- Residential Parking & Storage
- Residential Living & Occupancy
- Pet Ownership
- Noise & Neighborhood Courtesy
- Neighborhood Nuisance
- Good Neighbor Certification
- Capstone achievement awarded on completion
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How it works — from citation to disposition
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Citation issued
A resident receives an ordinance citation from a city code-enforcement officer.
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Court appearance
At the court appearance, the judge requires ROEP enrollment as a condition of disposition.
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Online education
The resident registers on the NPSM platform and completes self-paced online education modules.
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Real-time tracking
The platform tracks attendance, progress, and completion in real time — the judicial dashboard updates automatically.
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Certification & disposition
NPSM issues the Good Neighbor Certification and delivers all documentation to the court for judicial disposition — with zero administrative burden.
Why the program works
- Education-first diversion — one effective intervention replaces repeat enforcement cycles
- Online, self-paced video modules accessible to every resident regardless of schedule or mobility
- Proprietary Platform-as-a-Service — enrollment, delivery, tracking, and reporting handled end to end
- Zero overhead cost to the City — self-funded through participant registration fees
- Real-time dashboards with automated status updates and a full accountability trail
- Good Neighbor Certification recognizes achievement and reinforces civic pride
- Measurably reduces repeat code violations among program graduates
- Comprehensive completion documentation provided to courts at no added administrative effort
Why municipalities partner with us
- No cost to the City
- Entirely self-funded through participant registration fees — no budget line, no financial obligation.
- Lighter court caseload
- Diverts eligible residential ordinance matters out of the docket, easing overhead for judges and court staff.
- Stronger community goodwill
- Builds cooperation between city government and residents by explaining the why behind local ordinances.
- Scalable and adaptable
- Configured to the unique ordinance profile of any municipality, from small towns to large cities.
“Not simply an alternative to fines — a forward-thinking investment in the long-term health of your community.”
The prosecutor process
How the Infraction Diversion Program works
Four steps, fully online — from eligibility to automated reporting — so cases resolve without new demands on your team.
- Online Eligibility Assessment
- Prosecutors start with a quick online eligibility check, ensuring only qualified individuals enter the program while participants are seamlessly enrolled.
- Customized Digital Plans
- Assign tailored plans with educational modules and milestones, all managed online. Participants access their program anytime for flexibility and accountability.
- Real-Time Progress Tracking
- Both prosecutors and participants monitor progress on a web-based dashboard. Automated updates keep participants on track while you oversee compliance.
- Completion & Automated Reporting
- On completion, participants receive a digital certificate and prosecutors automatically receive reports — enabling efficient case closure and potential dismissal.
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ROI estimate
See how many cases you could divert
Prosecutors think in volume and efficiency. Enter your annual infraction volume to estimate the caseload you could move out of the court queue.
- Model 60–80% diversion of your eligible low-level cases
- See the staff hours returned to your team each year
- A directional estimate to frame the conversation
Estimated diversion of eligible cases
- Cases diverted / year
- 3,500
- Staff hours saved / year
- 5,250
Directional estimate assuming ~1.5 staff hours saved per diverted case. Actual results vary by jurisdiction and case mix.
Proven results
Outcomes your office can measure
Diversion should show up in the numbers — completion, throughput, time to resolution, and cost per case versus traditional prosecution.
- 90%
- Participant completion rate
- 60–80%
- Eligible cases divertable
- 45 days
- Average time to completion
- 1/3
- Cost per case vs. traditional prosecution
40%
Backlog cut in six months
A county prosecutor's office moved its low-level traffic infractions onto the platform and reduced its active backlog by 40% within two quarters.
Representative outcome · County-level office
3,000
Cases processed, zero new staff
A prosecuting office cleared roughly 3,000 diverted cases through the fully managed program without adding a single headcount.
Representative outcome · Municipal office
Why us
A fully managed program, not just software
Most tools hand you a platform and leave the operations to your staff. We run the whole program around your prosecutorial discretion.
| Capability | Us | Typical Competitor |
|---|---|---|
| Fully managed service | Included | Not included |
| Prosecutor-focused workflows | Included | Limited |
| Backlog bulk processing | Included | Limited |
| Integrated payments | Included | Included |
| Custom program design | Included | Not included |
What prosecutors say
Trusted by offices clearing real backlogs
The backlog of minor traffic cases was consuming our clerks. Moving diversion off our desks let us redirect attorney time to cases that actually need a courtroom.
What sold us was that it's fully managed. Onboarding, notices, payments, reporting — it runs without adding to our staff, and the reports drop straight into our file.
It respects prosecutorial discretion. We set eligibility, we keep control, and we get a clean, defensible record of every diverted case.
Legally sound
Diversion is discretionary — the framework respects that
- Compliant with state diversion statutes
- The program is designed to operate within the diversion frameworks and statutory requirements of the jurisdictions we serve.
- Supports prosecutorial discretion
- Diversion is discretionary, not a right. Your office defines eligibility and retains authority over every case — we operate the process around it.
FAQ
Frequently asked questions
What is the Infraction Diversion Program?
A fully managed, web-based platform that provides an alternative resolution path for low-level infractions. It emphasizes rehabilitation and accountability while helping prosecutors move eligible cases out of the court queue.
How does this reduce our court backlog?
Eligible low-level cases are diverted into a structured online program instead of traditional proceedings. We handle onboarding, compliance, communication, and reporting — clearing cases at volume without adding staff.
Who is eligible for the program?
Eligibility is based on the nature of the offense, prior history, and local jurisdiction rules — and is always set by your office. Non-violent, minor infractions are typically eligible, subject to prosecutorial approval.
Is the program legally sound?
Yes. It is built around prosecutorial discretion and designed to comply with applicable state diversion statutes. Your office defines the terms and retains full authority over each case.
What is the Residential Ordinance Education Program?
ROEP is an education-first diversion program for municipal courts. Instead of punitive-only enforcement, residents cited for code violations complete a structured, online, eight-module course covering topics like lawn and landscape upkeep, trash and cleanliness, parking, noise, and neighborhood nuisance — finishing with a Good Neighbor Certification. It measurably reduces repeat violations at zero cost to the City.
How do participants and prosecutors track progress?
Both sides use a real-time online dashboard with milestones, deadlines, and requirements. Automated updates ensure transparency and accountability throughout the process.
What happens on completion?
Participants receive a certificate and prosecutors automatically receive a report. This often results in dismissal of charges or reduced penalties, depending on the terms of the diversion agreement.
Schedule a prosecutor demo
See what your office could divert
Whether you're a prosecutor streamlining diversion or need help scoping a backlog, our team will walk you through it.
- A 30-minute walkthrough built for prosecuting attorneys
- An eligibility and case-volume assessment for your office
- A tailored estimate of divertable caseload and time saved